St Andrews Watersports is a trading name of St Andrews Aqua Park Ltd. which is firmly established as a premier supplier of outdoor activities in the South East of England.
All of our devices and management solutions are fully protected by encryption. St Andrews Aqua Park Ltd. we take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.
We will never share your personal information with any other parties without explicit prior consent from you.
The lawful basis on which we collect this information about you is legitimate interest, this is because we use your data in a way that you would reasonably expect with minimal privacy impact, in order to process your orders and manage and administer your account in the most efficient manner.
This privacy notice explains how we use any personal information we collect about you.
- What information we collect about you
- How we will use the information about you
- Marketing
- Access to your information and correction
- Changes to privacy notice
- How to contact us
What information do we collect about you?
We collect information about you when you book an activity or service with us.
This will include Personal names, Business Name, Postal address, Telephone Number, Email Address and Payment details.
How will we use the information about you?
We collect information about you to process your booking, manage your account and if you agree, to email you about other products or services that we provide that may be of interest to you.
Marketing.
We would like to send you information about our products and services. If you consent to receive marketing, you may opt out at a later date.
You have the right at any time to stop us from contacting you for marketing purpose.
Transferring your information internationally.
St Andrews Aqua Park Ltd. will never transfer your information internationally
Access to your information and correction.
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all your personal information, please email info@standrewslakes.co.uk or write to us at the following address; St Andrews Aqua Park Ltd, Quarry Grove, Halling, Kent, ME2 1BA.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
The period for which we will keep your information.
St Andrews Aqua Park Ltd. will keep your information for as long as it is necessary for us to fulfil the purposes that we describe in this policy.
Changes to our privacy notice/policy.
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 6th April 2022
How to contact us;
Please contact us if you have any questions about our privacy policy or information we hold about you:
Via email: info@standrewslakes.co.uk
Or write to us at: St Andrews Aqua Park Ltd, Quarry Grove, Halling, Kent, ME2 1BA.
Cookies
Force24 Cookies & Tracking
Our organisation utilises Force24’s marketing automation platform.
Force24 cookies are first party cookies and are enabled at the point of cookie acceptance on this website. The cookies are named below:
- F24_autoID
- F24_personID
They allow us to understand our audience engagement thus allowing better optimisation of marketing activity.
f24_autoId – This is a temporary identifier on a local machine or phone browser that helps us track anonymous information to be later married up with f24_personid. If this is left anonymous it will be deleted after 6 months . Non-essential, first party, 1 year, persistent.
f24_personId – This is an ID generated per individual contact in the Force24 system to be able to track behaviour and form submissions into the Force24 system from outside sources per user. This is used for personalisation and ability to segment decisions for further communications. Non-essential, first party, 1 year, persistent.
The information stored by Force24 cookies remains anonymous until:
- Our website is visited via clicking from an email or SMS message, sent via the Force24 platform and cookies are accepted on the website.
- A user of the website completes a form containing email address from either our website or our Force24 landing pages.
The Force24 cookies will remain on a device for 1 year unless they are deleted.
Other Tracking
We also use similar technologies including tracking pixels and link tracking to monitor your viewing activities
Device & browser type and open statistics
All emails have a tracking pixel ( a tiny invisible image ) with a query string in the URL. Within the URL we have user details to identify who opened an email for statistical purposes.
Link Tracking
All links within emails and SMS messages sent from the Force24 platform contain a unique tracking reference, this reference help us identify who clicked an email for statistical purposes.
